FAQ - (Frequently Asked Questions)

An 8fig Growth Plan supports experienced eCommerce sellers in their quest for growth by providing customized, fast, and flexible funding designed to optimize their cash flow.

Our proven method aligns continuous capital with sellers’ supply chain costs, personalizes their remittance schedule, and enables them to make changes as they go. This better supports eCommerce business operations, allowing sellers to scale without cash flow holding them back.

The 8fig onboarding process is conducted online and is designed to be quick and efficient. Once you complete the onboarding steps, you can expect to receive a funding offer from us either immediately or within one to two days.

Currently, 8fig supports experienced private label and wholesale sellers on Amazon, Shopify, eBay, BigCommerce, WooCommerce, and Wix. (Please note that the list is dynamic and subject to change.)

In order to build you a personalized Growth Plan, 8fig requires a secure store connection so we can better validate your sales revenue. We use this data exclusively to determine your funding eligibility and design a Growth Plan that suits your needs. 8fig never reveals your data to other parties or utilizes it for any purpose.

Each 8fig client has their own tailor-made remittance plan. You will remit according to a personalized schedule based on the amount of funding in your Growth Plan as well as sales projections. You can request changes to your remittance schedule if sales take off or slow down significantly.

Unlike other financing solutions, 8fig doesn’t set a limit on the amount of funding we provide to eCommerce sellers. You know your business better than us, so we want you to tell us how much funding you need. Then, our team will take a thorough look at the numbers, validate your ambitious goals, and build you a personalized Growth Plan to help you reach your goals.

No, 8fig’s application process does not include a credit check. Our quick and easy application process does not affect your credit score, either. We simply take a look at your business history and sales revenue to determine your eligibility. You will need to connect your store and bank account so we can accurately review this information and build you an optimized funding plan.

8fig’s cost is fixed, so you know how much your plan will cost from the very beginning. Most 8fig sellers remit between $6,000 – $10,000 for every $100,000 included in their Growth Plan.

No, receiving funding from 8fig will not impact your credit score.

No, 8fig only works with eCommerce businesses. Our unique funding model, services, and products are built for the unique supply chain and cash flow challenges that online sellers face.

How does 8fig collect payments?

8fig primarily collects payments via ACH (Automated Clearing House) transfers through your connected bank account. This is the default and most secure method — it’s automatic, easy, and doesn’t require manual steps from you.

Are wire transfers ever used?

Yes, but only in rare cases. For example:

• If ACH is not possible during a collections process
• If you specifically request to pay by wire

In those situations, we will provide wire instructions only after your request, and always through a verified 8fig.co email.

How 8fig payments work (and how to avoid scams)

• Don’t click on any links or send funds.
• Double-check that the message is from @8fig.co.
• Log in to your dashboard to confirm the message or payment status.
• Contact us at support@8fig.co to verify the message.

✅ Do’s:

✅ Expect ACH as the default payment method.
✅ Reach out via support@8fig.co if anything feels unclear.
✅ If you request to pay by wire, verify that the account details
✅ Use your 8fig dashboard to track payment status and communication.

❌ Don’ts:

❌ Don’t accept payment instructions from email addresses not ending in   8fig.co.
❌ Don’t share your login credentials with anyone.
❌ Don’t send funds to third-party or personal accounts.
❌ Don’t trust unexpected links or payment instructions sent via text or social media.
❌ Don’t act on any payment message you didn’t request — always verify first.

We’d be happy to hear from you! Feel free to reach out by emailing us at grow@8fig.co.